a) What Information Do We Collect?
The types of personal and other information we may collect about you are primarily from four sources: (a) information you provide; (b) third party information collected; (c) information automatically collected; and (d) information from other sources.
b) Information You Provide
Otodata collects personal information about you when you register to become a user of our Products and/or Services, and when you otherwise transmit such information to us via the Internet (including partner websites) or by email. For instance, to maintain your account we collect and store in a database your name, nickname(s), addresses, email addresses and telephone numbers.
Further, in order to provide the Services to you, Otodata will collect localization data based on your use of the Products and/or Services.
c) Third Party Information Collected
d) Information Automatically Collected
Otodata automatically receives certain types of information, some of which may be associated with personal information, when you visit our websites or use our Products or Services.
(i) Information Related to Your Location or Other User Content. So long as you have the App and/or the Services installed on your wireless device, and in your vehicle, we record your location, as well as the location of any GPSIRIS unit located and installed in your vehicle. We maintain a database with these locations, and keep such information for as long as a business need exists, to the extent permitted by applicable law, particularly to improve our Products and Services, and to provide other features that may enhance your service capabilities, functions, and your user experience. We may periodically receive your current location from the GPS hardware and/or GPS technology associated with your wireless device for the purpose of providing enhanced services.
(iii) Other Information. When using our website or App, we may collect and store information about your hardware device, installed software (e.g. operating system version), IP address, mobile equipment model and mobile telecommunications provider.
e) Information From Other Sources
Otodata may obtain information about you from outside sources and add to it or combine it with your personal information. For example, we may collect demographic and marketing data about you from third parties for marketing research and analysis to improve our Products and Services, or collect information from other vendors that promote and distribute our Products and Services through their own brands.
f) How Do We Use Your Information?
Otodata may use your personal information in a number of ways, including:
to provide the Products and Services you have purchased or requested;
to support your Products and Services;
to communicate with you about your Products and Services;
to access, store and analyze your personal information so that you may enjoy your Products and Services;
to install and configure changes and updates to your Services;
to follow up on any question and request for assistance or information;
to authenticate users of our Products and Services;
to communicate localization information obtained in relation to the Products and Services to other users of the Services in order to facilitate the search and tracking of your Products;
to evaluate the performance and safety of our Products and Services;
to develop, improve and optimize the quality of our Products and Services;
to understand your needs and preferences, and to assess your level of satisfaction with our Products and Services;
to operate our website and App and digital properties and customize the content;
to verify your eligibility for certain programs or benefits;
to comply with legal requirements;
to prevent and detect fraud or misuse of your Products and Services;
to maintain internal records;
to send you bulletins on our Products and Services, news and events and to follow up on our offers, promotions or contests, to the extent permitted by applicable law; and
for marketing purposes, to the extent permitted by applicable law.
g) With Whom Do We Share Your Information?
Internally, only employees who need to access to your personal information for the execution of their duties will have access to it. We may also share your personal information, including:
within the Otodata family of companies, which includes parents, corporate, affiliates, subsidiaries, business units and other companies that share common ownership;
with select business partners;
with third-party service providers working on behalf of Otodata;
to other users of the Services in order to facilitate the search and tracking of your Products;
with your mobile device and/or wireless service provider; and
with law enforcement and governmental entities when required by law.
h) How Do We Store Your Information?
Your personal information is stored on servers hosted in Canada.
Otodata has implemented various physical, electronic and procedural safeguards to protect the confidentiality and security of personal information under our control. For instance, we limit access to your personal information to authorized Otodata personnel.
While we maintain a multitude of security measures to prevent unauthorized access to or disclosure of your personal information, no security measures are absolute or wholly guaranteed. We will make reasonable attempts to notify you if it determines there were unauthorized acts by third parties that violate the law or this policy, or other security breaches, or where otherwise required by law.
Otodata will maintain your personal information for as long as a business need exists, or as required by applicable laws, regulations, or government orders.
i) Right to Access and Correct
On written request and subject to proof of identity, you may consult the personal information that we have disclosed, and ask that any necessary corrections be made, where applicable, as authorized or required by law.
However, to make sure that the personal information we maintain about you is accurate and up to date, please inform us immediately of any change in your personal information.
k) Contact Information